SCALE Consultants Ltd



Track Record

·   Learning & Skills Councils (National)

·   DfES

·   Government Offices

·   Local Learning & Skills Councils

·   Sector Skills Councils

·   Connexions

·   Local Authorities

·   Industrial Trust

·   Regional Development Agencies

·   Voluntary/Community Sector

Team of Associates

·   Rob Skelton

·   Stewart Segal

·   Shirley Harrison

·   Marj Cowan

·   Chrissie Bedwin

·   Peter Clarke

·   Rob Harrison

·   Sally Skelton

Contact us




SCALE Consultants Ltd is a company that has established a proven track record for both innovation and reliability over the last decade. 

Our portfolio includes strategic & business planning, data analysis, qualitative research, feasibility studies, mapping, evaluation and benchmarking. 

Organisations we have worked with include the DfES, Learning and Skills Councils, Connexions, government offices, local authorities and the voluntary sector.  Please click on the links for details.

Brief CVs of SCALE’s associates and the values that guide us are also available.  Again please click on the links for details.

For contact details please click on Contact us.










SCALE seeks to provide high quality products and services tailor made to meet customer expectations.  Our work is informed by a commitment to:-

q  Fully understanding our clients’ wants and needs

q  Focusing on the positive and finding common ground

q  Enabling people to identify their own solutions to problems

and the belief that:

q  The presentation of findings constructively and with honesty benefits everyone








SCALE’s Track Record

SCALE Consultants Ltd has, over the last ten years, established a reputation for both innovation and reliability.  Our portfolio includes:

·        Qualitative research,

·        Mapping, evaluation and benchmarking

·        Data analysis

·        Feasibility studies

·        Strategic & business planning


Organisations we have worked with and recent work undertaken include:

Learning & Skills Council (National)

·        Undertaking a major national study establishing historical times in training and payment levels for different sectors of Work Based Learning (published Oct 2002 on LSC website -


·        Conducting national research into the cost of/contributions to Work Based Learning

·        Researching levels of disaffection amongst 18-24 year olds

·        Investigating funding sources for Partnership projects dealing with ‘hard to reach’ 14-18 year olds

Government Offices

·        Evaluating and benchmarking the effectiveness of Work Based Learning (GO Eastern)

·        Researching the issues affecting post-16 Work Based Learning in the Hospitality and Retail sectors (GO Eastern)

Local Learning & Skills Councils

·        Evaluating in association with NACRO the effectiveness of Education, Information, Advice, and Guidance available to prisoners and releasees in the south west of England (All South West LSCs)

·        Analysing the real impact on providers of Work Based Learning national funding rates, individually and by sector (LSC Cambridgeshire)

·        Analysing routes into Modern Apprenticeship for young people through qualitative and desk research (LSC Hertfordshire)

·        Evaluating ESF Co-Financing Activity (LSC Tyne & Wear)

·        Conducting a feasibility study for the establishment of a Work Based Learning Consortium.  Facilitating the establishment of the consortium (LSC Tyne &Wear)

·        Evaluating progress on a Skills for Life strategy (LSC Tees Valley)

·        Evaluating a Local Initiative Fund (LSC Tyne & Wear)

·        Evaluating Skills for Life Employer Projects (LSC Tees Valley)

·        Evaluating and mapping basic skills provision (LSC West Yorkshire)

·        Evaluating and mapping the basic skills provision within three FE colleges (LSC Black Country)

·        Providing monitoring, evaluation and impact assessments based on LLSC business plans (LSC Cheshire & Warrington)

Sector Skills Councils

·        Analysis performance on Work Based Learning against Labour Turnover in the sector (Skills for Health, Skills for Care, CWDC, Automotive Skills, Construction Skills)

·        Detailed analysis of achievement rates on apprenticeships by individual provider (Skills for Health, Skills for Care, CWDC)

·        Qualitative research into good practice within different apprenticeship frameworks (Skills for Health)


·        Undertaking a major study into the voluntary/community sector contribution to Connexions

·        Evaluating the effectiveness of advisory groups to a Connexions board

·        Evaluating the development of data sharing protocols

Local Authorities

·        Evaluating 14-19 Pathfinders for two local authorities (Derby and Derbyshire)

Industrial Trust

·        Preparing case studies for a publication on work experience linked to vocational A levels

Regional Development Agencies

·        Writing a study of the learning and development needs of those involved in community regeneration issues (Sheffield First)

·        Producing strategic and business plans (North Derbyshire Development Agency)

·        Undertaking research into levels of basic skills provision (East Midlands RDA)

Voluntary/Community Sector

·        Providing strategic and business plans for two national voluntary sector organisations (NACIS)

·        Acting as quality assessors for a National Quality Award (NACIS)




SCALE’s Team of Associates

Rob Skelton - Managing Director, SCALE Consultants Ltd.

Rob Skelton established SCALE Consultants in April 1994.  It became a limited company in 1998, and Rob is the Managing Director. 

He had previously worked in both the public and private sectors including over 10 years in the DfES, at national, regional and local level and has been involved in post-16 learning for over 25 years.  Rob’s particular specialities are in performance analysis, benchmarking, funding models and project management.  He has undertaken major national projects for the DfES, and the Learning and Skills Council in these areas. 

Recent work includes evaluating and mapping basic skills provision for several LLSCs, reviewing – with the assistance of NACRO’s research department – the information, advice and guidance available to prisoners and ex-offenders and evaluating the effectiveness of both Local Initiative Funds and Co-Financing Projects.  Rob has also undertaken a major project reviewing programme weightings in Work Based Learning for the National Learning & Skills Council.  He worked recently with 5 SSCs, through the LSC, to establish levels of labour turnover for their sectors.

For further details please refer to SCALE’s track record as Rob has managed all of SCALE’s contracts.

Stewart Segal

Stewart has worked in a wide range of roles in the private sector covering many aspects of training and development.  Prior to taking up consultancy roles, Stewart was Managing Director of Spring Skills – the largest vocational training company in the UK at the time.  Spring delivered government funded work based learning to over 20,000 learners per annum in a wide range of vocational areas such as retail, customer services and business administration.  During his time at Spring Stewart also worked very closely with a number of private and public institutions to establish the national training provider network.

Before this Stewart was Chief Executive of Hertfordshire TEC.  In his 4 years at Hertfordshire he was involved in establishing a number of private/public partnerships such as the Careers Service for Hertfordshire and the Herts Business Link.  He also managed a large number of research projects that formed the basis of the strategic plans for the County.

Stewart had previously held a number of senior management positions in the private sector including Personnel and Training Director for both Grand Metropolitan and Ford Motor Company.

He is now working as a consultant in the training industry for, amongst other clients, the Association of Learning Providers on projects involving funding and contracting.

Recent work with SCALE includes developing a training needs analysis tool for teaching support staff as part of a wider project in collaboration with Sheffield Hallam University and qualitative research into apprenticeship performance for Sector Skills Councils.


Shirley Harrison

Shirley’s previous experience includes:

·        Twenty-five years in marketing, corporate communication and organisational strategy including the job of director of public relations at Sheffield City Council

·        Ten years as an academic, lecturing in universities and colleges and conducting research in the areas of community relations, crisis public relations, local and central government communication, and strategic public relations

·        Extensive work in corporate communication, strategic consultancy for a wide range of organisations in the public sector


Over the last 20 years Shirley has been involved in a variety of community and voluntary activities in the fields of education, health and criminal justice.  In terms of consultancy the majority of her work has been with local authorities, universities and the Department of Health.  Shirley is also the author of several books in the field of public relations (one of which has Spanish, Russian and Chinese editions), has contributed chapters to many others and has had articles published in a number of prestigious journals. 

Shirley is a new addition to the SCALE team

Marj Cowan

Marj has been involved in training/quality development in the private, government/ public and voluntary sectors for most of her working life. Over the years she has worked as a Teacher, a Company Training Officer, (in then DfEE) as Senior Training Advisor, Training Standards Inspector, and Head of Section.  Recent private sector work has included being an Associate Inspector for the Training Standards Council and consultancy within the voluntary sector.

She has covered a wide range of training areas including policy development and implementation, training design and delivery, work on standards (NVQs), development of quality assurance systems, development and assessment/evaluation of training programmes and materials, development of dissemination/information services, organisation of conferences/workshops, and project management.

Organisations of which Marj has experience include: Learning and Skills Councils, training providers, employers, Connexions and DfES.  More recently, work for National Association for Children’s Information Services (NACIS) has brought her into contact with Local Authorities and the Voluntary Sector.

Recent work with SCALE includes mapping and evaluating basic skills provision for three LLSCs, evaluating co-financing strategies and benchmarking provision across three FE colleges within an LSC area.


Chrissie Bedwin

Chrissie Bedwin is a management consultant with a sound basis of practical management experience gained in the voluntary and public sectors.  Before becoming a consultant she worked in operations, resource management and policy in a major Government Department.  She was a leading player in an in-house consultancy team for several years before starting her own business in 1997.  Since then she has undertaken projects in both the public and private sectors.

Public sector

·        Establishing new organisation and working methods for ES Operations Director and his team

·        Producing business scenarios for ES Estates department as part of a multi-million pound re-structuring project

·        Assessing the readiness of processes and staff in Employment Service and Benefits Agency offices for the implementation of the Government's 'New Deal' policy

·        Assessing readiness of ES, BA and Local Authorities for the start the ONE pilot and subsequent main roll-out, providing support and intervention where necessary to ensure deadlines met for go-live

Private sector

·        Providing coaching in decision-making techniques, strategic planning and time/task management to micro businesses

·        Producing a Target Model of streamlined processes for a FTSE100 company preparing for implementation of a major IT system (SAP)

·        Re-designing credit control processes to reduce costs in an national service sector company

·        Facilitating re-engineering financial processes in a French hospitality company in readiness for enterprise resource planning system implementation

·        Preparing team assessment and planning event for international asset management company


Recent work with SCALE includes evaluating co-financing and evaluating progress on the Skills for All policy for Local Learning & Skills Councils.


Peter Clarke

Peter’s skills include developing and managing quality assurance packages, business planning, project management, developing funding bids and undertaking research and evaluation.

As Chief Executive, National Association of Children’s Information Services (NACIS) he;

·        Developed and introduced the National Quality Award for Children’s Information Services (CIS)

·        Developed, introduced and delivered consultancy and training packages for CIS and Early Years Development and Childcare Partnerships (EYDCP)

·        Negotiated and managed project work


As national co-ordinator, youth access he:

·        Completed a successful National Lottery Charities Board bid, securing three years of funding for the organisation

·        Introduced quality standards for youth, information, advice and counselling services


As Chief Executive, Rotherham Training and Enterprise Council he;

·        Managed a £12 million training budget

·        Developed consultancy and other support packages for business


Previous to 1989 he was employed by the Department of Employment in its various guises since 1964 – at local office level, management, policy – including a period as head of equal opportunities section for all adult training programmes.

Peter has also been a leading figure in the Civil Service trade union movement, including a three-year period as president of the Employment and Training group.

Recent work with SCALE has included evaluations of an LLSC’s local initiative fund and another LLSC’s Skills for Life strategy as well as working on collaboration between Training Providers in the North East and a review of basic skills provision in the Midlands.


Robert F Harrison BSc PhD FIEE Ceng

Robert Harrison is a Fellow of the Institution of Electrical Engineers, has a doctorate in the engineering uses of statistics and is an active researcher in the field of statistical prediction and data mining with over 100 publications in the field.  He is a Director of Harrison Research & Consultancy Ltd.


Sally Skelton

Sally Skelton has been handling the administrative side of SCALE Consultants for the last ten years and has overall control of finances.  Her role in the company is to support the senior consultants in the performance of their work.  This includes project monitoring and preparing reports for clients, collating research and statistical analysis.  Sally plays a key role in arranging interviews and focus groups and preparing presentations.  She has excellent IT skills including Word, Access, Excel and PowerPoint and has attended many training courses to extend her skills.  The use of databases for the purposes of analysing research and also for keeping records of work progress, contacts, telephone calls and other correspondence are a vital part of her work.  She will devise project specific databases when necessary. 

Prior to working with SCALE she worked for 10 years in secondary education, teaching modern languages. 


Contact Details

SCALE Consultants Ltd

57 Ashland Road

Sheffield S7 1RH

Tel:  0114 249 3192

        0114 249 3194